Your privacy matters to us.

Information we collect

We collect the information you choose to give us when you fill out a form on this website, such as Plan Your Visit, the Serving Interest Form, class sign-ups, and prayer requests. This can include your name, email address, mobile number, how many people are coming with you, whether you are bringing children, the teams or classes you are interested in, and anything you write in a prayer request.

Like most websites, our site and the services that host it may automatically record basic technical information such as your browser type, device, and the pages you visit. We use this only to keep the site working well.

How we use your information

• To welcome you, prepare for your visit, and follow up after you attend.
• To connect you with a serving team, class, or ministry you asked about.
• To pray for you and, if you ask, to have someone reach out to you.
• To send you updates about the life of the Church by email, and by text message if you have agreed to receive texts.
• To answer your questions and keep our records accurate.

Prayer requests

Prayer requests are shared only with our prayer team and the pastors who care for you. If you choose “Keep my request with the prayer team only,” we will not share it beyond that team.

Text messaging

If you check the box to receive text messages, we use your mobile number to send messages about your visit, your next steps, serving, classes, and events. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving texts, or HELP for help. See our Texting Terms for details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

How we share information

We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run the Church’s communication and follow-up systems (such as our contact management, email, and texting providers), and only so they can provide those services to us. They may not use your information for any other purpose.

Online giving is handled by FellowshipOne. Information you give there is governed by FellowshipOne’s own privacy policy.

We may also disclose information if the law requires it or to protect the safety of any person.

Children

This website is meant for adults. We do not knowingly collect personal information directly from children under 13. When a parent tells us they are bringing children, we use that only to prepare for their visit.

Keeping your information safe

We use reasonable safeguards to protect your information. No website or system can be guaranteed completely secure, so please do not send sensitive information such as financial account numbers through our forms.

Your choices

You can unsubscribe from our emails using the link at the bottom of any email, and stop text messages by replying STOP. To see, correct, or delete the information we hold about you, email us at admin@tfhbaltimore.com.

Other websites

Our site links to other websites, including YouTube, Facebook, Instagram, FellowshipOne, and The Safe Place Daycare Center’s enrollment system. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it last changed.